Edmund Optics Privacy Policy

Last updated: January 2026

1. Introduction

Edmund Optics Inc. ("Edmund Optics," "we," "our") respects your privacy and is committed to protecting the personal data you provide when using our website, placing orders, or communicating with our team. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

Information you provide directly: When you submit an inquiry form, place an order, create an account, or contact our application engineering team, we collect your name, email address, phone number, company name, mailing address, and the technical details of your inquiry or order.

Information collected automatically: When you visit our website, we automatically collect your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and device information through server logs and analytics tools.

Cookies and tracking technologies: We use cookies, pixel tags, and similar technologies to recognize returning visitors, maintain session state, and analyze website usage patterns. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders and inquiries
  • Provide technical support and application engineering consultation
  • Send order confirmations, shipping notifications, and account updates
  • Deliver product updates, technical content, and promotional communications (with your consent)
  • Analyze website usage to improve our products, services, and online experience
  • Comply with legal obligations and enforce our terms of service

4. Information Sharing

Edmund Optics does not sell your personal data to third parties. We may share your information with:

  • Service providers: Shipping carriers, payment processors, CRM systems, and analytics platforms that process data on our behalf under contractual data protection obligations
  • Edmund Optics affiliates: Regional offices and subsidiaries (Germany, UK, Japan, China, South Korea, Singapore) for order fulfillment and local support
  • Legal requirements: When required by law, court order, or government authority, or to protect the rights and safety of Edmund Optics and its customers

5. Data Security

We implement industry-standard security measures to protect your personal data, including encrypted data transmission (TLS/SSL), access controls, and secure data storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained per applicable tax and commercial law requirements. You may request deletion of your account data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request portability of your data in a structured, machine-readable format
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at the address below. We will respond within the timeframe required by applicable law.

8. International Data Transfers

Edmund Optics operates globally. Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, including Standard Contractual Clauses where required under GDPR.

9. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected data from a minor, we will promptly delete it.

10. Changes to This Policy

Edmund Optics may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact

For privacy-related questions or to exercise your data rights, contact:

Edmund Optics Inc.
Data Privacy Officer
101 East Gloucester Pike
Barrington, NJ 08007, USA
Email: [email protected]
Phone: +1 (856) 547-3488